Let’s face it, NYC parking is hectic and a garage attendant can be moving up to 3,000 vehicles a day. And during all these times of parking, retrieving, juggling, shuffling, and lowering cars, some NYC parking garage damage can happen.
NYC Parking Valets don’t like damaging your vehicle any more than you like having it happen. But sometimes it does, and all garages have systems in place to handle damages.
How to Handle Parking Garage Damage
- Report the NYC parking garage damage immediately to the valet and Garage Manager.
- Take pictures — you can use the camera on your phone or keep a disposable camera in your car.
- Fill out the Damage Claim Form that every garage must have on site. Get the Manager’s name and the garage phone number. Some garages will not let you keep a copy of the Damage Claim Form, so keep as much information as possible: garage, date, time you parked, time you retrieved your car, anyone who can verify your complaint, and whether you spoke with anyone at the garage.
- Be diligent about following up with the garage.
Listed below are the phone numbers and websites for the major companies.
Alliance Parking Systems 877.727.5672, 212.581.0535
Central Parking 800.836.6666
Champion Parking 212.308.5959/646.402.6984
Edison Park Fast 888.727.5327
Enterprise Parking 212.564.3199
GGMC Parking 212.996.6363
GMC Parking 212.888.7400
Icon Parking 877.727.5464
LAZ Parking 877.700.1123/212.265.2239
Park It Mgmt 212.929.9404
Ulltra Car Park Systems 212.221.6111
If you want to make a complaint to the DCA:
Department of Consumer Affairs
New York, NY 10004
NOTE: If you negotiate a rate directly with a valet and you encounter a problem, you will need to contact the DCA.