There are 13,000 NYC taxis driving around — mostly in Manhattan. In general, you can expect a clean vehicle that doesn’t smell, a car with air conditioning and heat, and a driver who knows how to get you to your destination and doesn’t use any electronic equipment — no cell phones (even hands-free), music, or GPS. On the rate occasion when you do have a bad driver, you can always make a complaint.
NYC TAXI FARE
Standard City Rate (Rate Code 1)
- $2.50 upon entry
- $0.40 for each additional unit*
- $.50 surcharge after 8:00 PM & before 6:00 AM
- $1.00 surcharge for Weekday Peak Hours of Monday – Friday after 4:00 PM & before 8:00 PM
- $.50 surcharge for a New York State Tax
*The unit fare is either
- one-fifth of a mile, when the taxicab is traveling at 6 miles an hour or more; or
- 60 seconds when not in motion or traveling at less than 12 miles per hour.
PASSENGER BILL OF RIGHTS
All passengers in a NYC taxi have the right to:
- A driver who has and uses E-ZPass at all toll crossings that accept it, and who charges passengers the discounted E-Z Pass rate;
- Pay for your ride with credit/debit card;
- Go to any destination in NYC, Westchester, Nassau, or Newark Airport;
- Direct the route taken: The most direct route or one of your choice;
- A safe and courteous driver who obeys all traffic laws;
- A knowledgeable driver who speaks English and knows City geography;
- Air conditioning or heat on request;
- A noise free trip: no horn honking or radio;
- Clean air. smoke and scent free air;
- Working seatbelts for all passengers;
- A clean taxicab: interior, exterior and partition;
- Be accompanied by a service animal;
- A driver who does not use a cell phone while driving (hand-held or hands free);
- Decline to tip for poor service.
NYC TAXI FARE TO NYC AIRPORTS
John F. Kennedy (JFK) Airport: has a flat fare of $45 plus any tolls and the NY State Surcharge of $.50 for any trip to or from Manhattan and JFK Airport. If you have multiple stops, then you’ll pay $45 at the first stop and the meter will start fresh once you start driving again. The last passenger pays the final metered fare. Trips to Queens, Bronx, Staten Island, or Brooklyn will have the metered rate.
- Within New York City, the passenger pays any bridge and tunnel tolls to the destination.
- Within New York City, return tolls cannot be charged except for trips over the Cross Bay Veterans, Marine Parkway-Gil Hodges Memorial, and Verrazano Narrows Bridges.
- On trips beyond New York City, all necessary tolls to and from the destination will be paid by the passenger.
HOW TO COMPLAIN ABOUT A NYC TAXI